I Need Help

We are sorry to hear something is not right, and will endeavour to help you as best we can.

For us to help you correctly, please give us as much information as possible and we will be in touch promptly!

Our workshop manager will assess the information you have supplied us and ring you with a solution or just some good advice.

HVS Limited prides itself on its customer satisfaction and while we may not always be able to financially help with an older claim, we will always be able to advise and guide you to the best result possible. Our assessment is done with your best interest in mind and we are here to help.

Please be accepting to emails from us so we can track information both to and from you. There will be times where we advise dropping your vehicle to another location for speed and assurance, this will be advised at the time via email.

Loan Car Needed:

If you need a loan car for the day, it may be available with your booking. The cost is $25 per day, which goes towards the insurance, depreciation and fuel costs we incur while using our vehicle. We understand this might not always be the ideal answer, but it does cost us a lot to maintain these vehicles for your use. If you have any issue with this, please bring it up before accepting or dropping off your vehicle.